Google Play Policy Requirement
User Data Deletion Request
Request permanent deletion of data associated with your device or purchases in RoadCross ULTRA.
How Data Deletion Works
In accordance with Google Play User Data policies, players of RoadCross ULTRA published by Greymet Technology (Legal Entity: Techhaven) can request the removal of data tied to their device or in-app purchases.
Types of Data Erased Upon Request:
- In-app purchase transaction logs stored on developer support systems.
- Support communications and ticket history.
- Associated Advertising ID mapping records (if logged during customer support).
How to Submit a Deletion Request
Method 1: Direct Email
Send an email from the account associated with your purchase to:
support@greymet.inPlease include your Google Play Order GPA transaction ID (if applicable) or device Advertising ID.
Method 2: Device Advertising ID Reset
To clear your ad profile on your Android device:
- Open device Settings
- Tap Google > Ads
- Tap Delete advertising ID
Processing Timeline: Data deletion requests are processed within 7 business days.Techhaven Compliance